Terms of Service

By accessing or using the Rumu website, services, platforms, consultations, marketing solutions, or any related offerings, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should discontinue use of our website and services immediately.

Services

Rumu provides performance marketing, lead generation, advertising, consulting, creative, technology, and related business services for businesses and sales teams seeking marketing support. All information provided on our website is for general informational and business purposes only and should not be considered legal, financial, investment, or professional advice. Users are responsible for evaluating the suitability of our services for their specific requirements.

User Information

By submitting inquiries, forms, applications, or other information through our website, you represent and warrant that all information provided is accurate, complete, and up to date. You agree not to provide false, misleading, fraudulent, or unauthorized information and acknowledge that Rumu may rely on the information provided in delivering services and communications.

Acceptable Use

Users agree to use the website and services only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of others. You may not attempt to gain unauthorized access to any portion of the website, interfere with its operation, introduce malicious software, engage in data scraping, reverse engineer any part of the platform, or use the website in any way that could damage, disable, overburden, or impair its functionality.

Third-Party Services

Rumu may use third-party software, hosting providers, analytics services, advertising platforms, CRM systems, and technology partners to deliver its services. We are not responsible for interruptions, delays, outages, inaccuracies, or failures caused by third-party systems, internet service providers, external platforms, or circumstances beyond our reasonable control.

No Guaranteed Results

While we strive to provide effective marketing and business solutions, Rumu does not guarantee specific business outcomes, sales, revenue growth, lead volume, conversion rates, return on investment, project bookings, or any other commercial results unless expressly agreed upon in a separate written agreement. Marketing performance can be affected by numerous factors outside our control, including market conditions, competition, pricing, sales processes, customer behavior, and regulatory changes.

Intellectual Property

All content on the website, including but not limited to text, graphics, logos, branding, designs, images, videos, software, layouts, and other materials, is owned by or licensed to Rumu and is protected by applicable intellectual property laws. Users may not copy, reproduce, distribute, modify, publish, transmit, create derivative works from, or commercially exploit any content without prior written permission from Rumu.

Limitation of Liability

To the maximum extent permitted by applicable law, Rumu shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the use of, inability to use, reliance upon, or performance of the website, services, content, advertising campaigns, technology platforms, or third-party services, even if advised of the possibility of such damages. Users agree that their use of the website and services is at their own risk.

Indemnification

Users agree to indemnify, defend, and hold harmless Rumu, its directors, officers, employees, affiliates, contractors, partners, and representatives from and against any claims, losses, liabilities, damages, costs, expenses, or legal fees arising from their use of the website or services, violation of these Terms, infringement of any rights, or violation of any applicable law.

Modifications

Rumu reserves the right to modify, suspend, discontinue, restrict access to, or remove any part of the website, services, content, or features at any time without prior notice. We also reserve the right to update these Terms of Service periodically. Continued use of the website or services after any changes become effective constitutes acceptance of the revised Terms.

Severability and Waiver

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect. The failure of Rumu to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms, the website, or the services shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

Acceptance

By accessing or using the Rumu website and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. For any questions regarding these Terms, users may contact Rumu through the contact information provided on the website.